Behind the Badge: The Silent Struggles of Law Enforcement and First Responders in New York


Every day, law enforcement officers, firefighters, paramedics, and other first responders answer the call to protect, serve, and save. They're typically first on the scene in moments of crisis, trauma, and danger. They run toward situations the average person runs from. 

But behind the uniform and the stoic exterior, many of these individuals carry a burden that is rarely acknowledged- their own pain, trauma, and exhaustion from the job. 

Some rarely get to take their armor off — not the bulletproof kind, but the emotional kind. One of the most significant issues facing this population isn’t just the trauma they witness — it’s the expectation that they’re supposed to be “fine” no matter what.

The Weight of the Badge: A Life of Repeated Exposure to Trauma

Most people might experience one or two traumatic events in their entire lifetime; this might be a serious car accident, the sudden loss of a loved one, or witnessing/ experiencing violence. Law enforcement and first responders see this daily. Suicides, overdoses, child abuse, domestic violence, fatalities, violent assaults — this isn’t an occasional call. For many, it’s a typical shift. 

Repeated exposure to trauma changes the way the brain and body function. Hypervigilance becomes normalized. Sleep becomes broken. Anger can become a reflex. Relationships suffer. And over time, without a safe outlet, the emotional cost becomes unbearable. And yet, the message they often receive is: “Shake it off. You signed up for this. If you can’t handle it, maybe you’re in the wrong profession.”

The Myth of the Invincible Officer

Society often paints law enforcement and first responders as heroes, and they are, but heroes, in our cultural narrative, don’t break down. They don’t struggle with depression, PTSD, anxiety, or substance use. They don’t talk about nightmares or cry in their patrol cars.

This narrative is dangerous.

It creates a culture where asking for help is seen as weakness. Where seeking therapy is equated with being unfit for duty. Where officers and medics are more likely to suffer in silence than risk being seen as “soft” or “unstable.”

But here's the truth: Asking for help isn't a weakness. It's the strongest, most courageous thing a person can do — especially in a profession where strength is prized above all else.

What Trauma Looks Like in Uniform

Trauma doesn’t always look like panic attacks or flashbacks. Sometimes, it shows up in subtle ways:

  • You begin dreading going to work.

  • You lose your temper easily — at work, or even at home.

  • You feel numb, like nothing matters anymore.

  • You can’t sleep without drinking, or maybe you drink just to forget.

  • You feel like no one — not even people closest to you— understands what you see every day.

  • You start thinking the world is only full of danger.

These are all signs of trauma, and they are treatable with the support of Cognitive Behavioral Therapy, otherwise known as CBT. 

CBT is one of the most evidence-based and widely recommended treatments for PTSD, depression, anxiety, and stress-related disorders — all of which are common in first responders due to repeated exposure to trauma, high-risk situations, and the pressure to perform under intense conditions.

Why is CBT effective for first responders?

  • Structured: Sessions are focused, goal-oriented, and time-limited — aligning with the needs of professionals familiar with protocol and efficiency.

  • Actionable: CBT emphasizes practical strategies and skill-building, which appeals to individuals trained to take action and solve problems.

  • Empowering: It helps with regaining control over thoughts, emotions, and behaviors, often lost after traumatic incidents.

CBT helps first responders by restoring a sense of control, building emotional resilience, and reframing negative beliefs that arise from trauma. It’s practical, direct, and adaptable — making it one of the most effective and accessible therapeutic options for this population.

To address stigma: psychoeducation, leadership involvement, and reframing therapy as a strength-based, resilience-building tool. Counseling also helps individuals reframe the narrative around mental health by challenging the belief that asking for help is a weakness, instead presenting it as a proactive step toward maintaining performance and well-being.

Creating a safe, nonjudgmental space allows first responders to explore their emotions, reduce the burden of silent suffering, and regain a sense of control—ultimately improving their personal and professional lives.

If you are a first responder and are ready to seek support for your mental health, reach out to Carino Mental Health Counseling Services today to book a free consultation so we can help you create a new narrative. We are located in Westchester County, NY. 


 

MEET THE AUTHOR

Cristina Portanova, LMHC

Cristina is a psychotherapist in White Plains, NY specializing in treating first responders who are struggling with anxiety, depression, stress and trauma. 

 

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